Application Support Analyst (Capital Markets Technology – Cash Equities)

Application Support Analyst (Capital Markets Technology – Cash Equities)

Downtown Toronto
Work Environment: Trading Floor
Employment Type: Permanent

This is a Support role with page rotation

75-95k Base plus bonus

Application Support Analyst (Capital Markets Technology – Cash Equities)


The Application Support Analyst will be one of 4 technical support analysts for the Fidessa / Cash Equities trading application. They will be supporting front office Business unit/Traders for CASH Equities application related issues.

Primary Responsibilities:

Provide Application Support for Institutional Fidessa

§ Scripting – using Perl / Shell / TCL for system monitoring, and setting up of intra-day/EOD reports

§ Implement new releases, bug fixes/patches/configuration changes into production

§ Liaison with Trading and escalation to Dev, Network, Systems, DBA etc.

§ Contact Exchanges and Brokers/Vendors to resolve connectivity issues

§ Investigate trading issues identified by operations and/or front-office control

§ Problem Solve issues through investigation of relevant application logs

§ Monitoring of applications and pro-actively fixing any warnings

§ Creating queries to run reports for compliance enquiries

§ Provide early coverage, participate in weekend activity for street wide exchange and DR tests.

Must Have Staffing Requirements:

§ Bachelors Engineering/Computer or related degree

§ 3+ years experience in Support

§ Investments /brokerage/ Capital Market experience and knowledge of equity markets/trading

§ Excellent oral/written communication skills

§ Good Outage management skills, with ability to multi-task

§ Good understanding of all aspects of Trading and Order management flows in

– Cash equity trading

– Operations & Settlements


§ 5+ years application support experience

§ 5+ years UNIX and Shell Scripting (Perl, Tcl, Python scripting) skills

§ 5+ years SQL and Sybase relational databases

§ Good knowledge of FIX Protocol

§ Understanding of Software Development Lifecycle

  1. (required)
  2. (valid email required)